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Sophie Matthews
Head of Operations,
HIT Technology
Sophie Matthews is Head of Operations at HIT Technology, a leading UK Syspro ERP partner specialising in manufacturing and distribution. She is responsible for overseeing service delivery, customer success and operational excellence across consultancy and support teams. Sophie works closely with manufacturing businesses to ensure digital solutions are implemented effectively and deliver tangible business value. With a strong focus on communication, process improvement and customer experience, she plays a key role in helping organisations navigate digital change and maximise the return on their technology investments.