Inclusion + Accessibility at Smart Manufacturing Week

Smart Manufacturing Week is committed to creating an environment where everyone feels welcome and able to take part. We aim to make our events inclusive and accessible, recognising and valuing the diversity of our exhibitors, visitors, partners and colleagues.

People from a wide range of backgrounds contribute to our shows, and this diversity helps make the experience stronger and more enriching for everyone involved.

If you have any accessibility requirements or would like to discuss how we can support your visit, please contact operations@nineteengroup.com and our team will be happy to assist.

Accessible Travel

Accessible Travel

Blue Badge visitor parking is available next to Hall 5 and can be booked in advance here.

If arriving by taxi or private coach, please bring your Blue Badge to allow drop off and collection at the main entrances.

All NEC levels are wheelchair accessible via lifts, and the Piazza main entrance has automatic doors.

Accessible Toilets & Facilities

Accessible Toilets + Facilities

Accessible toilets and baby changing facilities are available across the venue.

Changing Places facilities are also available by Hall 2, which provides more space for up to 2 carers and extra features, including height-adjustable adult-sized changing benches and a hoist system.


 

Mobility Services

Mobility Services

Mobility equipment is available to hire on a first-come, first-served basis and can be booked in advance up to 3 months before the event. 

Wheelchairs are available to hire for £5 and sooters are available to hire for £20.

The Accessibility Collection Point is located on the Piazza between Hall 5 and Londis.


 

Hearing Impairments

Hearing Impairments

Induction loop audio systems are fitted in various locations. 
Assistance Animals

Assistance Animals

Trained assistance and guide dogs are welcome at SMW and The NEC. No other pets are allowed. For the safety and wellbeing of your dog, please make them visible to staff and other visitors at all times.
Multi-Faith Room

Multi-Faith Room

There is a multi-faith room located next to Hall 3 for quiet prayer. 

Meet our Wellbeing & Inclusion Partner

Calm Nest Collective is a female- and neurodivergent-founded and -led consultancy and design studio, dedicated to redefining sustainability, inclusive event design, and wellbeing in events, workplaces, and public spaces. It specialises in Calm Nest Spaces®, sensory-friendly quiet rooms and calm corners that reduce overwhelm and create restorative environments, alongside holistic sustainability strategies prioritising people, psychological safety, accessibility, and the planet.

 

Calm Nest Collective

Calm Nest Collective's mission is to transform high-pressure settings into calmer, kinder spaces where everyone, from neurodivergent individuals to diverse communities, feels seen, supported, and empowered to thrive.